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FAQ: CFP Credential

  • What do the letters "CFP" mean?
  • Who can use the Certified Financial Planner or CFP credential?
  • Why is it important to deal with a CFP professional?
  • How do I know I if my financial planner is a CFP professional?
  • What standards guide the professional conduct of a CFP professional?
  • Does FPSC accept complaints against CFP professionals?
  • How do I find a CFP professional?
  • Are CFP professionals found only in Canada?
  • What do the letters "CFP" mean?

    CFP stands for Certified Financial Planner®. The CFP® registered certification marks identify individuals who are dedicated to a high level of professionalism in providing financial planning advice. The CFP credentials assure you that those using them have agreed to adhere to the highest internationally recognized standards of competence and ethical practice as set out by Financial Planners Standards Council (FPSC).

    Who can use the Certified Financial Planner or CFP credential?

    Only individuals who have met FPSC's rigorous pre- and post-certification standards, and continue to meet FPSC's annual licensing requirements, are entitled to use Certified Financial Planner, CFP or the CFP logo displayed on the top left corner of this page.

    Why is it important to deal with a CFP professional?

    Individuals who wish to attain the CFP credential must meet education, examination, experience and ethical requirements set by FPSC. These requirements are more fully outlined below:

    • Education
      • Successful completion of an approved educational program.
      • Fulfilment of annual continuing education requirements to keep abreast of planning strategies and financial trends.
    • Experience
      • A minimum of two years' work experience in a financial planning related position.
    • Examination
      • Successful completion of a rigorous examination that covers the financial planning process, income tax planning, retirement planning, estate planning, investment planning, family law, risk management, general principles including the Code of Ethics, and small business applications in financial planning.
    • Ethics
      • Adherence to a professional Code of Ethics that requires all CFP professionals to act in an ethical and professionally responsible manner in all professional services and activities.

    How do I know I if my financial planner is a CFP professional?

    Look for the CFP certification marks: our logo (pictured at top left), the initials CFP or the words Certified Financial Planner. You can also ask to see the planner's current wallet-size CFP licence or consult CFP Professionals in Good Standing page or contact us by e-mail or use our toll free phone number — 1.800.305.9886 — to verify a planner's status as a CFP professional. Only FPSC can authorize an individual to use the CFP marks.

    What standards guide the professional conduct of a CFP professional?

    CFP professionals must follow a professional Code of Ethics. The Code is designed to better serve you, the consumer, by requiring disclosure of pertinent information about a CFP professional and describing the behaviour you should expect from your planner. A CFP professional is obliged to place the client's best interest first. He or she must disclose relevant information that might affect the financial planning relationship, such as sources of compensation including fees or commissions, and any potential conflicts of interest that might compromise the planner's objectivity.

    Does FPSC accept complaints against CFP professionals?

    FPSC will respond to alleged violations of the Code of Ethics brought to its attention in writing. If a CFP professional fails to meet the high standards of the Code of Ethics, appropriate disciplinary action will be taken by FPSC. The most severe of these actions is the revocation of the CFP licence.

    How do I find a CFP professional?

    CFP professionals work in credit unions, brokerage firms, insurance companies, mutual fund groups, banks, small and large financial services businesses and for themselves. Many are listed in our Find a Planner database. Consult it to begin your search for planners best qualified to help you with personal or business finance issues. Or contact us by e-mail or by phone at 416.593.8587 or 1.800.305.9886.

    Are CFP professionals found only in Canada?

    The CFP is an internationally recognized credential held by more than 100,000 people licensed to use the credentials by organizations in 19 countries around the world. The Financial Planning Standards Board, owners of the CFP marks outside the U.S. and of which FPSC is the largest member having licensed nearly 17,000 individuals in Canada, is comprised of organizations dedicated to benefiting the global community by establishing, maintaining and promoting the professional standards in financial planning represented by the CFP certification marks.


See the list of approved CFP education providers.

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